Frequently Asked Questions
Common Questions. Simple Answers.
Here you can find some answers to a few of the questions we get from our customers the most. If you don’t see the answer to your question, head to our Contact page to drop us a note or give us a call today!
What are the office hours?
Monday – Friday, 9 AM to 5 PM
Saturday & Sunday, 9 AM to 4 PM
When can I access my unit?
7 days a week, 6 AM to 9 PM
Am I required to store long-term?
All our storage units are rented on a month-to-month basis. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also mail in a check or money order.
Do you accept cash?
We do not accept cash. Payments can only be made with debit /credit card, or by mailing a check/money order.
Mailing address: PO Box 2057 Gig Harbor, WA 98335
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.
Do you offer military discounts?
We offer a 10% discount to active duty, this is our small way of saying thank you.